BESS Technical Support Engineer

BYD Chile is developing its Energy Storage Division, which was established in 2008 in China, stands as a global trailblazer, leader, and expert in battery energy storage systems.

BYD Energy Storage specializes in research & development, manufacturing, marketing, service, and recycling of energy storage products. Leveraging cutting-edge battery technology, the company has successfully delivered safe and reliable energy storage solutions for hundreds of utility-scale, C&I, and residential projects worldwide, spanning over 107 countries, including the U.S., U.K., Germany, South Africa, Chile, Switzerland, Italy, Japan, etc. BYD Energy Storage looks forward to collaborating with you in pursuit of a cleaner and more sustainable future.

In BYD Chile we are looking for a BESS Technical Support Engineer who will have as main responsibilities:
• Maintain BYD Energy Storage Systems to a high standard by carrying out annual PPM checks, annual capacity tests and reactive work.
• Perform start-up and commissioning services at customer project locations (SAT).
• Responsible for working in a safe manner at all times.
• Provide phone support and remote diagnostics to customers.
• Coordinate and/or provide preventive maintenance of equipment located at customer's facilities.
• Keep up to date with any administrative duties such as timesheets, daily ESS checks and providing daily job logs describing issues and actions taken during working trips.
• Troubleshoot equipment located at customer sites
• Assist the inhouse system engineering group in product development and/or project work.
• Provide suggestions based on field experience, to improve the products
• Prepare and perform customer training at BYD as well as at customer facilities (if needed)